Navigator/Case Manager

SE Works is seeking a Navigator/Case Manager who will work with adults releasing from the local jail and State prisons. This position will assist justice-involved individuals (JII) with referrals for housing, employment, training, health and substance abuse treatment services. This position will provide on-going case management services while the participant is active in the program. The Navigator is responsible for orienting new participants, conducting an initial assessment, developing individualized service plans with a focus on reducing barriers, increasing skills, income and opportunities to reintegrate into the community. The Navigator/Case Manager will work in collaboration with a strong reentry team to assess job readiness leading to gainful employment, stable housing and community integration. The position serves formerly justice-involved individuals who have been released within two years.

Specific Areas of Responsibility
  • Provides orientation and information sessions for multi-barriered individuals who have a history of justice involvement.
  • Conducts intake assessments to develop customer action plans.
  • Navigates and engages customers through referrals to mental health and drug and alcohol treatment
  • Refers customers to treatment and provides support and follow up through case management
  • Facilitates SNAP, SSD applications
  • Facilitates employment placement , training and certifications
  • Works with employers to build relationships for placements
  • Works to secure information and referral for ID, housing, food pantries, information and referral.
  • Maintains and updates in program database and participant files in a timely manner.
  • Completes required reports accurately and on-time.
  • Perform other duties as assigned
Position Requirements:
  • AA or lived experience
  • Knowledge of the criminal justice system.
  • At least 2 years case management experience
  • Experience and knowledge with data and case management systems –multiple systems are used.
  • Knowledge of housing, training providers, human service agencies, and community groups is required.
  • Demonstrated ability to establish and maintain effective relationships with people from diverse backgrounds; familiarity with class and cultural issues.
  • The ability to speak, read, and write at a level sufficient to fulfill the duties assigned.
  • Effective oral communication skills
  • Excellent written skills
  • Excellent time management skills and ability to get the job done
  • Calm and organized approach to work and deadlines.
  • Strong problem solving and group work leadership skills
  • Ability to work independently and as part of a team
  • Must pass a background check-SEW is a second chance employer
Additional Job Requirements

Valid driver’s license, $100,000/ $300,000/ $100,000 third party insurance, and willing to use personal vehicle.

Working Conditions: This position requires sitting for extended periods of time, constant interruptions, high stress levels due to the nature of work, and requires intensive concentration.

To be considered for the first round of interviews, please respond by 5:00 PM, Friday September 10th, 2021 to the email link in this job posting.

No phone calls, emails to SEW personnel PLEASE.

This posting will remain open until filled.

  1. Cover Letter
  2. Resume
  3. Supplemental Questions below: Mandatory
    1. Describe your experience working with adults who have been newly released from jail or prison.
    2. Describe your experience in the workforce development field.

Job Type: Full-time
Pay: $23.00 per hour

Job Type: Full-time
Pay: $23.00 per hour

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • 8 hour shift
  • Day shift
  • Monday to Friday

Case management: 2 years (Required)

Work Location:

One location

Work Remotely:

Temporarily due to COVID-19



SE Works is an equal opportunity employer. SE Works does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, political affiliation, or any other basis prohibited by law. Auxiliary aids and services are available upon request to individuals with disabilities. TTY 503-772-2332.